Privacy Policy

We collect only the minimum information necessary to provide our Service. [Required Information] • Email address: For account creation, identity verification, and service-related communications • Password: For account security (stored using one-way encryption; we cannot view the original) [Optional Information] • Name: For personalized service experience • Profile picture: For account identification and personalization [Automatically Collected Information] • Voice recordings: Temporarily processed for AI analysis, then immediately deleted • AI analysis results: Organized text, insights, category classifications, and connections • Access logs: IP address, access time, browser information (for service stability and security) • Payment information: Payment details are processed directly by Stripe; we only receive confirmation of payment status and subscription details [Collection Methods] • Direct input during registration • Automatic generation during service use • Indirect collection through third-party payment services (Stripe)

We use your information solely for the purposes described below and never for unrelated purposes. [Service Delivery] • AI analysis and text conversion of voice input • Storage and archive functionality for organized thoughts • Connection analysis with past records and insight generation [Account Management] • Member registration and identity verification • Account security maintenance and fraud prevention • Account-related support including password resets [Service Improvement] • Service quality enhancement through usage pattern analysis • New feature development and testing • Error detection and technical problem resolution [Customer Support] • Responding to inquiries and handling complaints • Delivering service-related announcements • Processing payments and refunds for paid services

We delete personal information without delay once the purpose of collection has been achieved, except where retention is required by applicable laws. [Immediate Deletion] • Original voice recordings: Permanently deleted immediately after AI analysis • Upon account deletion: All personal information and generated content deleted immediately [Retention Required by Law] • Records of contracts or withdrawal of offers: 5 years • Records of payment and supply of goods: 5 years • Records of consumer complaints or dispute resolution: 3 years • Access log records: 3 months [Deletion Methods] • Electronic files: Permanently deleted using technically irreversible methods • Paper documents: Shredded or incinerated

We do not share your personal information with third parties except in the following circumstances: [Consent-Based Sharing] • When you have provided explicit prior consent [Legal Requirements] • When required by law for investigation or inquiry purposes from authorized agencies • When necessary for court proceedings [Essential Service Providers] • Payment processing: Stripe (payment information handling) • Email delivery: Resend (email services) • Cloud infrastructure: Vercel, Supabase (data storage and processing) Our service providers are bound by confidentiality obligations and are prohibited from using personal information for purposes other than those specified.

Your personal information may be transferred internationally to provide our Service. [Transfer Details] • Recipients: Supabase Inc. (USA), Vercel Inc. (USA), Stripe Inc. (USA) • Purpose: Data storage and processing through cloud services, payment processing • Information transferred: Account information, service usage records, payment information • Retention period: Until account deletion or termination of service agreement These providers maintain internationally recognized security certifications (such as SOC 2) and implement appropriate technical and organizational safeguards.

You may exercise the following rights regarding your personal information at any time: [Your Rights] • Right to access: Request to view personal information we hold about you • Right to rectification: Request correction of inaccurate or incomplete information • Right to erasure: Request deletion of personal information no longer needed • Right to restrict processing: Request temporary suspension of data processing • Right to withdraw consent: Withdraw previously given consent [How to Exercise Your Rights] • Through the settings page within the Service • By email request to ask@n-verse.world • Requests are processed within 10 business days of receipt We will not refuse legitimate requests without valid reason, and if we do refuse, we will explain why.

We implement comprehensive measures to ensure the security of your personal information. [Technical Measures] • Password encryption: Secure storage using one-way hashing (bcrypt) • Transmission encryption: All data encrypted via SSL/TLS • Access control: Role-based access control (RBAC) and principle of least privilege • Security monitoring: Detection and automatic blocking of suspicious access attempts [Administrative Measures] • Minimization of personnel with access to personal information • Establishment and enforcement of internal privacy protection policies • Regular security audits and vulnerability assessments [Physical Measures] • Use of security-certified data centers through cloud service providers

We use cookies and similar technologies to enhance your experience. [Purposes] • Maintaining login status • Saving user preferences and settings • Service usage analysis and improvement [Managing Cookies] You can refuse cookie storage through your web browser settings. However, refusing cookies may limit access to certain features that require login. [How to Configure] • Chrome: Settings → Privacy and Security → Cookies and other site data • Safari: Preferences → Privacy • Firefox: Settings → Privacy & Security → Cookies and Site Data

For inquiries, complaints, or requests regarding the processing of your personal information, please contact us: [Contact Information] • Email: ask@n-verse.world • Response time: Within 48 hours on business days We are committed to responding to your inquiries promptly and can provide guidance on relevant authorities if you need assistance with privacy-related remedies.

This Privacy Policy may be updated to reflect changes in laws, policies, or security practices. [Notice of Changes] • Significant changes: Notice within the Service and email notification at least 7 days before implementation • Minor changes: Notice within the Service The updated policy takes effect from the announced implementation date. If you do not agree with the changes, you may request account deletion.

This Privacy Policy shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes arising between the Company and users regarding personal information processing shall be subject to the exclusive jurisdiction of the courts of Hong Kong.